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What has gone wrong for TalkTalk email, again?

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Just in case you’re racking your brain wondering why the email and internet services on TalkTalk aren’t working for you, find solace in the fact that you aren’t the only one facing issues lately.

TalkTalk’s email service is down, leaving customers unable to access important messages. The company admitted that it was aware of the issue and working to resolve it.

“We’re aware that some customers may be experiencing issues with their TalkTalk webmail account. We’re sorry about this. Our engineers are working hard to fix the issue as soon as possible”, the company said on its official account.

It also linked to its Service Status page for further updates. According to the website Down Detector, which tracks internet outages, users started reporting problems at 7:50am GMT.

TalkTalk is a company most people are already familiar with having been around for almost 20 years, providing pay television, telecommunications, Internet access and mobile network services to businesses and consumers across the UK. Players on best casino games use the services of this platform.

The group is headquartered in Salford after first being established in Leeds as a subsidiary of Carphone Warehouse before being demerged as a standalone company in March 2010, which is also when started making rounds in the media.

The company offers landline, broadband, TV and mobile services to more than four million customers and operate Britain’s biggest unbundled broadband network, covering 96% of the population. It supplies services to consumers through the TalkTalk brand, to businesses through TalkTalk Business and by wholesaling to resellers.

According to its website, the business has 2.4 million fibre customers, 42,600 high speed ethernet connections and more than 3,000 unbundled exchanges.

But this isn’t the first time TalkTalk is experiencing downtime. Last August, it was reported that telecommunications and mobile network service didn’t work at all for several hours now. It was the same case in January 2019.


In a tweet, the firm said: “The earlier issue with our email service has now been resolved and service restored. We’re sorry for any inconvenience caused.”

Four months later, the company’s mail services crashed again. The provider tweeted: “We’re aware of issues with accessing webmail at the moment and are looking into this further. We hope to have services back up and running ASAP.”


The author is an expert on occupational training and a prolific writer who writes extensively on Business, technology, and education. He can be contacted for professional advice in matters related with occupation and training on his blog Communal Business and Your Business Magazine.

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